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CSC seeks to reassure clients following CBA tech bribery scandal

Date : 13-04-2015

CSC Computer Sciences Corporation executives, led by Australian managing director Seelan Nayagam, have been conducting a charm offensive with local customers and other key corporate partners to stop it losing business from an association with the bribery scandal embroiling Commonwealth Bank of Australia's technology operations.

Mohit Sharma, Director of Mindfields, a niche vendor agnostic advisory firm, said CSC was following the right path by trying to confront any concerns customers may have. "It is a commendable step to proactively brief the existing clients, but it also shows the gravity of the situation," Mr Sharma said.

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Influential CIO plots next move

Date : 08-12-2014

Retiring AMP chief information officer Lee Barnett announced plans to leave the Company in October. She will be replaced by long-standing AMP tech executive Craig Ryman in January. Her tenure will be most remembered for her pivotal role in ensuring AMP ­delivered the promised $150 million integration benefits from the $14.6 billion takeover of AXA Asia Pacific in 2011.

Managing Director at outsourcing advisory firm Mindfields Consulting, Mohit Sharma said Ms Barnett had been one of the most respected and visionary CIOs in the Australian financial services domain. He said her successor had already proven himself to be a strong choice.

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Wespac brings in HR outsourcer

Date : 16-09-2014

Westpac Banking Corporation has selected BPO giant Genpact to demonstrate its abilities to run human resources and back office services, as a precursor to plans to outsource work in the coming months. Westpac and Genpact declined to comment on the agreement, but sources said the bank was looking to move quickly and jobs would soon be moved offshore.

When asked about the plan, independent outsourcing expert Mohit Sharma of Mindfields said it could prove to be a successful move. “If Westpac go with Genpact it is a rational choice as they have consultative approach towards outsourcing”, Mr. Sharma said. “Other Australian organisations that have outsourced HR processes to pure HR vendors are struggling or not getting value beyond myopic cost arbitrage”.

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ANZ reviews millions spent on IT contracts

Date : 12-08-2014

Westpac Banking Corporation has selected BPO giant Genpact to demonstrate its abilities to run human resources and back office services, as a precursor to plans to outsource work in the coming months. Westpac and Genpact declined to comment on the agreement, but sources said the bank was looking to move quickly and jobs would soon be moved offshore.

When asked about the plan, independent outsourcing expert Mohit Sharma of Mindfields said it could prove to be a successful move. “If Westpac go with Genpact it is a rational choice as they have consultative approach towards outsourcing”, Mr. Sharma said. “Other Australian organisations that have outsourced HR processes to pure HR vendors are struggling or not getting value beyond myopic cost arbitrage”.

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Mindfields drives innovation and excellence by leveraging disrupting technologies to optimize business processes that enable our clients to 'Grow for tomorrow'. We are a vendor-agnostic automation and artificial intelligence services firm.